To check the balance of your Activ Visa, Category Choice, One4all Ultimate, Shell , 7-Eleven or Restaurant or Cafe Choice eGift Card please visit www.cardbalance.com.au. For all other gift cards please visit the gift card brands website and follow their instructions or contact their customer support, both items can usually be found in the website’s footer information. Most digital gift cards can be used online and/or in-store at the participating retailers for that card, but each brand sets its own rules. Always review the redemption instructions and terms and conditions found on the product page before you buy.

When you buy eGift cards online, you can pay using debit and credit cards (Visa, Mastercard, American Express), as well as popular digital wallets and online payment options such as Google Pay, Apple Pay and PayPal. At checkout you’ll see the available payment options, and you can choose the one that suits you before confirming your order.

Most eGift Cards are delivered within 15 minutes of processing, however some may take up to 24 hours, you can check the status of your order at any time by heading to Order Status. If the recipient hasn’t received the email, ask them to check their junk/spam folder first. If it’s still missing, you can usually resend the eGift email from your account, or contact customer service: here so they can help resend or investigate.