Blackhawk Network (Australia) Pty Ltd (ABN 84 123 251 703) of Suite 21, Level 21, 101 Miller Street, North Sydney, NSW, 2060 and its affiliated companies including Blackhawk Network Holdings, Inc. are committed to responsible data governance and the protection of your personal information.
We collect and process your personal information for the following purposes:
- to provide services to you, respond to your enquiries, fulfil orders and process your payments;
- to send you important information, such as changes to terms, conditions and policies;
- to send you messages that you have requested such as service alerts or notices required under applicable law;
- to send you marketing communications you have signed up for;
- to verify your identity and/or location for fraud detection and prevention and compliance with laws and regulations;
- to prevent unauthorized access to the website and other misuse, and where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Use or our Privacy Notice;
- for improving our websites and services;
- for research and analytical purposes to better understand how users access and use the website;
- for maintaining records; and
- for other purposes set out in our Privacy Policy.
We will not sell your personal information to third parties.
We disclose personal information to affiliated companies within our group (including Blackhawk Network, Inc., Blackhawk Network Holdings and Nimble Inc.) We also disclose your personal information to certain companies that provide services to us and on our behalf and subject to our written instructions, such as shipping, payment, hosting and other support services. Some of these companies are located outside of Australia (for example, in the United States, United Kingdom or the European Union).
If you do not provide us with some or all of the personal information we request (such as full name, email address, and payment details) we may not be able to fulfil your order.
Our Privacy Policy contains information about how you may access the personal information we hold about you or seek correction of your personal information.
Our privacy policy also contains information about how you can make a complaint about the way we have handled your personal information (including if you think we have breached the Australian Privacy Principles) and how we will deal with your complaint.
You can access our privacy policy here.