The Ultimate gift for^TM Everyone

Make sure the card details are correct by double-checking that what you’ve entered exactly matches your card number, expiry date and CVV. If you still can’t complete a contactless payment, try again with the below tips or reach out to the wallet provider directly for further assistance.

Add your eGift to your Mobile Wallet

i) Make sure your phone is awake and unlocked.
ii) Hold your phone in a different way. Your NFC antenna could be near the top or middle of your device.
iii) Hold your phone closer to the payment reader.
iv) Hold your phone close to the payment reader for a few more seconds.

Most orders are delivered within 12 hours. It can sometimes take up to 48 hours from the time of purchase to review the order unless you specify a future delivery date.

Please refer to each brand’s terms and conditions found on the brand’s product page prior to purchasing the card or visit www.ultimategiftcards.com.au for full terms and conditions.

In-store purchases: If your purchase is larger than your balance, ask the cashier to swipe the gift card for the exact amount available on the card. Then pay the remaining balance with another form of payment. These are called “split transactions.” Some merchants do not allow cardholders to carry out split transactions. Some merchants will only allow you to do a split transaction if you pay the remaining amount in cash.

Online purchases: Online merchants don’t have the capabilities to perform split credit transactions. You can either checkout for the balance on your Ultimate Gift Card or exchange it for a merchant eGift card. If the amount of your purchase is greater than the value of your card, please use our exchange card service to make a purchase.

Yes, Ultimate Gift Cards will expire 36 months (3 years) from the date of purchase.

No, these Gift Cards cannot be re-loaded.

Yes, your Ultimate Digital eGift card must be registered via the registration link on the email you receive to use your Gift Card.

When registering your Ultimate Digital eGift Card, we require personal information, including name, address, telephone number and email address of the cardholder be verified prior to making purchases. To register your Ultimate Digital eGift Card, either click on the ‘Register Card’ link in your email.